Brian was very professional and informative as we bought our very first Lexus! He is truly a wonderful asset to Lexus of Cool Springs, TN!

Read at DealerRater

Michelle Hunt was my sales associate at Lexus of Nashville. She is by far the best associate I have ever dealt with in leasing a vehicle. She knew the answers to most all of my questions and she knew where to get technical assistance. I spent less time at the dealership. She continues to keep in touch. I have been leasing Lexus since 2015 from this dealership. I recommend them to anyone purchasing or leasing a vehicle.

Read at DealerRater

Logan did an excellent job assisting me with the repair of the air bag wiring damaged by mouse eating the wires and wiring harness on my 2010 Lexus RX350! He was extremely considerate of me when my insurance company took longer than they originally told me to have an adjuster contact Lexus Nashville. Logan allowed me to keep the loaner provided as a courtesy of Lexus Nashville instead of requiring me to return the loaner and then rent a rental car until the adjuster was able to confirm coverage of the wiring damage. Loga was extremely professional and contacted me several ...

Read at DealerRater

My Lexus was totaled by drag racers on a busy Sunday afternoon on I-285, Atlanta. Butler of Atlanta, Chris, was especially helpful. I went back to Lexus in Cool Springs who had serviced my car for years. James Ebert, service manager, was helpful and connected me with Terry Milam in sales who found me an awesome 350Rx to replace my 400h. Needless to say it is hard to buy a used car at this time - so while I did not have a vehicle Terry loaned me his personal vehicle. Service does not get much better than this!! Thank you ...

Read at DealerRater

My wife and I went into the dealership while in town from KY looking for a Lexus RX 350. We called the dealership to ask about a RX 350 that was online. We spoke with Romaine and he was very up beat and willing to assist us with our search. We then decided to make our way to the dealership. Romaine also sent a walk around video prior to my arrival so I could see the vehicle due to it was a recent trade in and pics were not available online. Upon arrival we were met by Romaine and he had the ...

Read at DealerRater

Had the car ready when we wanted a test drive. Let us know when the car we wanted was available and had it all ready to go when we went to pick it up. Paperwork was fast and Jacob Motsinger was a very helpful salesman. He walked me through all of the features and explained everything. Great Experience.

Read at DealerRater

Lexus of Nashville holds it's reputation not only because of what it stands behind...but who stands in front of this wonderful dealership...and that person is the one and only Romaine Clue. He truly "is the man" in every way. His gentle and kind demeanor along with his professionalism, knowledge, easy to approach without feeling pressured but rather encouraging demeanor with such positive energy was all I needed to give me the utmost confidence without hesitation to make the right choice with my purchase of a 2019 certified ES 350. Romaine above and beyond approach along with his ...

Read at DealerRater

First of all, who writes a review for a place you didn’t end up purchasing a car from?: ME!!!, a very satisfied customer! After a month of on-line searching numerous dealers for a 2020 Subaru ‘ascent touring’, Lexus of Nashville not only had the best deal at a super low mileage, but they had the best trade in offer by over 50%! Importantly, the sales gentleman, Joseph, listened and didn’t give pushback when I asked if there is room to negotiate, he gave a personal face time video of the car, and then they even came down on price a ...

Read at DealerRater

While I have a couple of bones to pick with Toyota, which cannot be expressed in 25 words, I have nothing but praise for the dealership, and especially for Cade Ankney. He gets 5 stars.

Read at DealerRater

We were on a road trip from PA to Tennessee and Kentucky when we discovered out cruise control was not working. We set up an appointment to drop our car off while we were in the Nashville area for 2 days. Our service advisor Doug Davis could not have been nicer and the shuttle driver Robert was exceptional. They resolved the problem and even filled our tank (we reimbursed). There was a gas crisis at the time with the pipeline issue in May 2021 and were concerned we would not be able to find gas easily. They were so friendly and accommodating. ...

Read at DealerRater