Purchasing my Lexus from Lexus of Cool Springs was not a typical car buying experience. Tyler Shepard was a pleasure to work with from the first email to the follow up after the sale.

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Joesph Chargois was a breathe of fresh air and made my experience excellent. I would recommend him and this dealership Joe and Remon were very professional and efficient.

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We love our new Lexus. Jimmy was an excellent sales consultant. It was a smooth decision and the financial officer was quick and efficient. Thank you for a smooth process!

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Tyler Shepard and Derek Butler at Lexus of Cool Springs did a great job working with me on my car purchase. Both were very professional and responded quickly to all of my questions during the process. I was very impressed with Tyler's willingness to go the extra mile, his level of service was outstanding.

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We bought our very first Lexus yesterday and it was an amazing experience! We worked with Jake at Cool Springs Lexus and had such a wonderful experience. He made sure we knew all the bells and whistles and how everything worked before leaving with our car. The price was very fair and we are just so happy. I would highly recommend!

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I called and Spoke to Michelle Hunt, a lease specialist. I gave her a daunting task; take a trade that was $10K upside down, and fair credit, and get me a NX300 . It took she and her managers no time to do this, approve me, for the vehicle I wanted. The day we test drove, was a Saturday. A Beautiful Showroom. Greeted wonderfully and promptly put in a vehicle for me and my wife to drive. We had left a deposit and planned to come the following week, as a particular price point was achieved on a car located at ...

I was looking to buy a new Lexus and I was introduced to Joe Aikens by phone. I told Joe what I was looking for, and after a few conversations, Joe found my dream car! As a single woman I was afraid of being “hassled” but that was absolutely not the case. Joe was very friendly, polite, and listened to what I wanted in the car, not what they had on the lot to sell. Thank you Joe and Brian for an awesome experience!!

I had the best experience at Lexus of Nashville! Romaine, Roman and all others made me feel like family. The process of buying a car was super easy and a very positive experience. I was treated so good that I look forward to going back to see the new fruit met. I HIGHLY recommend Lexus of Nashville and go see Romaine! He ROCKS!!

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It’s been a while since I have been this happy. I’m in the military and just returned from an 11 month deployment and throughout the entire deployment I told myself I was going to get a vehicle when the deployment was over but I am extremely overfastidious, “I’m not afraid to say it's difficult to please me.” I returned from deployment and visited seven car dealerships before something led me to Lexus of Nashville. My initial visit i looked at some vehicles and left but something told me to go back so I returned. I walked around ...

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These guys met every need in a buying experience that I expected. I am pleased and feel completely comfortable recommending them to my friends and family

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Nival was fantastic to work with and very personable! He met us a couple days in a row to look at all options. We made the joke of wanting a bow on the crossover if I purchase and he delivered! I would highly recommend.

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My husband and I recently purchased an RX350 from Romaine Clue. He did an absolutely fantastic job - both for the sale and the follow-up. He is extremely knowledgeable and helpful and will bend over backwards to ensure that you as a customer are getting good service. I have purchased a number of cars through the years but he is the first sales person who has continued to follow up AFTER the sale!

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Excellent salesman- Navil Macid, friendly, fair, and no nonsense. Understood what I was looking for and took good care of me. Bought the only car I truly looked at and test drove.

Such an incredible shopping experience! I was able to shop online and complete most all details before arriving to the dealership. Michael (sales) was phenomenal....he ensured my questions were answered, and just provided me with an overall exceptional shopping experience. When you think Lexus...you expect luxury and first class....well, Michael exemplified just that!! :) Thank you Michael for everything and for working hard for me. Remon was incredible too! He was very professional and took extra care of me.....not only did he me inform me of the products/financing, but he just spoke from a level of ...

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I came to this dealership in Nashville, Tn. on Rosa Parks blvd. for a recall on my 2015 Lexus. My customer service agent was above outstanding and exceded my expectations by far. It was far better than my experience at the Mercedes Benz dealership ! My consultants name was Logan Lewis and he was the uttermost professional! I was loaned a car complimentary ( a very nice new vehicle at that!) while they serviced my Vehicle recall for free. When they finished the service , my vehicle was washed and full of gas. I was very impressed of the curtesy and expertise of the ...

I came to Romaine, my salesman, and he took me for a test drive, answered questions about the car and worked with me on the price. I appreciate his patience. Romen was also very helpful with deciding what other services I may need in the future. Wonderful experience with Lexus of Nashville! I will recommend to friends and family

My experience with Lexus of Cool Springs was great! Brian Stanley, our sale consultant was “awesome.” Not only was he knowledgeable in all functions of the Lexus , but he was kind, polite and patient! I give Brian a 5 rating.

My experience at Lexus of Cool Springs was wonderful from start to finish. Tyler was extremely helpful, informative, and friendly! I highly recommend these guys! 10/10!

I purchased a 2019 Lincoln MKC that I had located on CarGurus. I feel fortunate to have been connected to Romaine Clue when calling for an appointment to see the vehicle. He was knowledgeable and most helpful (no high pressure salesman). Highly recommend. I also financed the vehicle through Lexus and Mr. Eissa made this process simple, and worked to get financing comparable to my credit union.

My experience buying a 2020 RX350L from this dealership was first rate from start to finish. Tyler Shepard was an absolute delight to work with on our long distance purchase. He was professional, extremely helpful and so easy to work with - making the whole sales process easy and comfortable. As we picked up the car on our way driving through Nashville, he expedited the sale process and spent as much time as we needed on “instruction”. Excellent service, including the staff member in finance. I highly recommend Tyler and this dealership, and will certainly contact him for any future ...

This was one of the best buying experiences I've had buying a car. I bought this from out of state and had no issues at all. The dealership was even nice enough to pick me up at the airport when I flew in to pick up my car. David was very easy to communicate with and answered every question I had.

I had the best car buying experience of my life at Lexus of Nashville thanks to Romaine Smith Clue. My fiancé and I were in Nashville on a weekend trip and decided to stop by the dealership to browse as we’d been kicking around the idea of buying a new car. We’re pretty savvy shoppers and aren’t afraid to travel far and wide for the best deal on a vehicle, but the way we were treated by Romaine and all the staff at Lexus of Nashville was the difference maker! Romaine is extremely knowledgeable, patient, and has ...