My husband and I went to Lexus of Cool Springs where we had an awful experience with the sales manager there. We LOVED LOVED LOVED our sale guy Tyrone and were so blessed when he offered to meet us here at the Nashville location to look at a vehicle. Tyrone is one of the best people I've met, genuine and down to earth. We are so glad we decided to trust him and come to this Nashville location. Jacob the Preowned Car Manager was just as genuine such a breath of fresh air to work with. They both listened to ...

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My wife and I are die hard Lexus owners so choosing a vehicle is easy. The challenge is finding a good dealer, as our local one leaves a lot to be desired. Lexus of Nashville and our salesman Greg, represent what a Lexus dealer should be; competent, professional and responsive. We drove a 500 mile round trip last week to buy our newest Lexus and it was absolutely worth it. Thank you Greg and Lexus of Nashville. You guys are true pros.

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Tyler Shepard and Derek Butler at Lexus of Cool Springs did a great job working with me on my car purchase. Both were very professional and responded quickly to all of my questions during the process. I was very impressed with Tyler's willingness to go the extra mile, his level of service was outstanding.

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We bought our very first Lexus yesterday and it was an amazing experience! We worked with Jake at Cool Springs Lexus and had such a wonderful experience. He made sure we knew all the bells and whistles and how everything worked before leaving with our car. The price was very fair and we are just so happy. I would highly recommend!

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I did not give 5 stars just to give five stars. I gave 5 stars because I was treated with the utmost respect, kindness and true professionalism. As a woman, and what is considered in this country as being a minority, for the first time in my life, I came to a dealership where everyone... Everyone treated me with the utmost respect and sincere kindness. I have visited other dealerships prior to that day and with each one maybe one person treated me the same way. However, someone else who worked for the dealership was not as kind or professional or respectful ...

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Wendy is THE BEST SERVICE MANAGER EVER!

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I called and Spoke to Michelle Hunt, a lease specialist. I gave her a daunting task; take a trade that was $10K upside down, and fair credit, and get me a NX300 . It took she and her managers no time to do this, approve me, for the vehicle I wanted. The day we test drove, was a Saturday. A Beautiful Showroom. Greeted wonderfully and promptly put in a vehicle for me and my wife to drive. We had left a deposit and planned to come the following week, as a particular price point was achieved on a car located at ...

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I had a great experience with purchasing a new vehicle!!!!Brian was awesome and did an excellent job. I actually called in to the dealership on a Friday and Brian met me in Jackson, TN on Monday to bring me my new car.!!!When I called in and asked for a sales person I was connected with Brian and told him that I had been to a Lexus dealership and they were not willing to work the deal that I wanted. Brian asked me to take some pics of my vehicle and that he would be looking for me and ...

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I was looking to buy a new Lexus and I was introduced to Joe Aikens by phone. I told Joe what I was looking for, and after a few conversations, Joe found my dream car! As a single woman I was afraid of being “hassled” but that was absolutely not the case. Joe was very friendly, polite, and listened to what I wanted in the car, not what they had on the lot to sell. Thank you Joe and Brian for an awesome experience!!

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